User Experience (UX) Design Services
UX design services that decide how your product works before anyone decides how it looks: who the users are, what they are trying to do, and the shortest clear path to doing it. Senior UX designers lead the research and the flows; AI tools summarize sessions and draft alternatives for them to judge.
What We Serve
UX Design for B2B SaaS, Healthcare Platforms and Mobile Products
Products fail on experience more often than on features. Our UX design services help B2B SaaS teams, healthcare and fintech platforms, marketplaces and mobile products understand their users and design flows those users can finish without help. Senior UX designers run interviews and usability sessions, map journeys and define information architecture. AI tools transcribe and summarize research sessions, cluster support tickets by theme and draft alternative flows for a task, so the designer can compare three routes in the time one used to take. People decide which route ships. The result is a set of validated flows, wireframes and interaction rules that UI design and engineering can build on with confidence.
Our Approach
Understand the User, Design the Path, Test It Before It Is Built
We start by learning who uses the product and what they are trying to achieve, through interviews, analytics, support themes and, for existing products, a review of the current journeys. AI tools summarize the sessions and group the themes; a senior UX designer reads the summaries against the raw material and writes the findings. From there we define the information architecture and design task flows, using AI to draft alternatives and people to choose and refine. Flows become wireframes and low-fidelity prototypes that we test with real participants before visual design begins. Findings feed back into the flows, decisions are logged, and the validated set is handed to UI design and engineering. A dedicated UI/UX designer can stay on to keep iterating.
What Is UX Design?
User experience design is the discipline of shaping how a product works for the people who use it: understanding their goals, structuring information, designing the flow of each task and testing it with real users so the product is usable, useful and easy to return to.
User research
Interviews, analytics and support themes that explain what users need.
Information architecture
How content and features are organized, named and found.
Task flows and wireframes
The steps of each job, drafted, compared and refined.
Usability testing
Real participants trying the flows before engineering builds them.
At Devoq Design, UX design means flows validated with real users, with AI handling the reading and senior designers handling the judgment.
Why UX Design Is Important
A feature users cannot complete does not exist for them. UX design makes sure the product works for the people it was built for, before the expensive phases begin.
Higher Activation
New users reach the first valuable moment without getting lost.
Lower Support Load
Fewer tickets and chats when flows explain themselves.
Retention
People return to products that respect their time.
Less Engineering Waste
Flows validated before code, so fewer rebuilds after launch.
Clearer Roadmaps
Research shows what to build next and what to leave out.
Inclusive by Design
Accessibility considered in the flow, not patched on later.
Our UX Design Expertise
B2B SaaS Workflows
Onboarding, permissions, multi-step tasks and admin experiences for teams.
Healthcare and Fintech
Flows where errors are costly and clarity is a requirement.
Mobile Products
Task flows designed for one hand, short sessions and interruptions.
Marketplaces
Two-sided experiences for buyers, sellers and the operators between them.
UX Design Services We Offer
Every product sits at a different stage. Our UX design services meet you at discovery, redesign or continuous improvement.
UX Discovery and Research
Interviews, analytics and support review turned into clear findings.
Information Architecture
Navigation, naming and structure that users can predict.
User Journey and Task Flow Design
The path through each job, drafted and refined with alternatives.
Wireframes and Low-Fidelity Prototypes
Testable screens produced before any visual design is spent.
Usability Testing and Iteration
Real participants, recorded sessions and changes made from them.
UX Redesign of Existing Products
Current journeys audited and rebuilt without losing what works.
From a discovery sprint to an ongoing UX partnership, our services turn user understanding into flows worth building. See also: UX research, UI design, usability testing and hire a UI/UX designer.
Why Choose Us?
Research Before Opinions
Flows are grounded in interviews, data and tests, not preferences.
AI Reads, Designers Decide
Sessions and tickets summarized by AI; findings written by senior people.
Tested Before Built
Prototypes validated with real participants before engineering starts.
UX, UI and Build in One Team
Validated flows go straight to screens and code without a handoff.
Decisions Logged
Every trade-off written down so the reasoning survives the project.
Flexible Engagement
Fixed-scope discovery or a dedicated UI/UX designer in your team.
Experience Problems We Solve
Teams usually look for UX design services when users are not doing what the product was built for. These are the problems we tackle most.
Users Who Never Activate
Sign-ups that stall before the first useful outcome.
Features That Go Unused
Capabilities hidden by naming, placement or too many steps.
Complex Tasks With No Guidance
Multi-step jobs that assume users know the system already.
Conflicting Stakeholder Views
Product debates that research would settle in a week.
A Product That Grew Without a Map
Navigation stretched by years of features added one at a time.
Mobile Journeys That Break
Desktop flows squeezed into a phone without being rethought.
Contact Us
Ready to design a product your users can finish using?
Tools we design experiences with
FigJam and Miro for journeys and architecture, Figma for wireframes and prototypes, Maze and moderated sessions for usability tests, analytics and Clarity for behavior, and AI tools to summarize research and draft flow alternatives. Everything lives under your own accounts.
Figma
Figma variables and tokens
FigJam
Framer
Sketch
Adobe XD
Protopie
Zeplin
Miro
Maze
Claude
Claude Code
Cursor
OpenAI Codex
ChatGPT
Gemini
GitHub Copilot
v0
Figma AI
Midjourney
Playwright
Vitest and Jest
AI-assisted code review
Lighthouse and Core Web Vitals
WCAG 2.2 accessibility
Git and GitHub Actions
Google Search Console
GA4
Microsoft Clarity
Ahrefs and Semrush
Schema markup
llms.txt
AI Overviews tracking
What You’ll Receive
Every UX design engagement ends with a defined handover. Everything below transfers to you, so your team can keep learning and iterating.
Research Findings and Interview Synthesis
Personas and Jobs to Be Done
User Journey Maps
Information Architecture and Site Map
Task Flow Diagrams
Wireframes for Every Core Flow
Low-Fidelity Prototype for Testing
Usability Test Recordings and Findings
Interaction Rules and UX Guidelines
Recorded Handover Walkthrough
Every deliverable is shaped by your users, your product and your stage, and you own all of it.
Our Passion: Your Growth, Our Recognition
At Devoq Design, client success is paramount. We measure our worth by the heights our clients reach. Awards are a delightful affirmation, but seeing your business flourish that’s the true reward.
26 Reviews on Clutch
5.0
Design Company by Clutch
Champion Company by Clutch
Global Company by Clutch
Top Rated
on Upwork
Best Company by Goodfirms
Top Company in Dribbble
Best Company by Webflow
Top Company in Behance
Top Companies Clutch Global
User Research Company by Clutch
Digital Design Company by Clutch
Discover Our Case Studies
Explore Compelling Case Studies: Real Solutions, Real Success Stories
Web Design
We crafted a sleek and intuitive website for Firewire, a digital marketing company specializing in SEO and Google Ads, to showcase their expertise and results. Our design highlights their data-driven approach to connecting businesses with their audience.
Increase Customer interaction
87
%
New Customer Acquisition
30
%
Marketing
SaaS Product Design
We created a clean and scalable SaaS experience for Buzops, helping businesses manage operations, automate workflows, and improve customer engagement through a unified platform.
Demo Request Increase
37
%
Platform Interaction Growth
68
%
Customer Acquisition Boost
25
%
SaaS
Web Design
We designed and developed a user-friendly website for Cadre Crew, a company that helps growing businesses scale operations with virtual assistant and project management services. Our goal was to create an intuitive and efficient experience for their users.
Increase Customer Value
25
%
Boost Traffic
20
%
Higher Conversion Rate
15
%
Professional Services
Web Design
We built a modern online platform for Wealth Bridge, a mortgage and loan comparison service. The goal was a credible, easy-to-use experience that makes complex loan information simple. With a focus on clarity, performance and smooth interaction, the site helps borrowers compare home-loan products and choose the right one with confidence.
Higher Lead Generation
50
%
Growth in Page Interaction
78
%
More Returning Visitors
40
%
Web Design
We created a compassionate and accessible digital experience for AngelCare, simplifying care discovery, improving NDIS understanding, and empowering users to access personalized support services with ease.
Care Program Adoption
22
%
Client Interaction Increase
48
%
Satisfaction Score
93
%
While growth of our clients is what matters most, it`s nice to get awards
We unite Business-Driven + User-Centered UX process while creating the product design tocover business goals and user`s needs.
Michael Cosgrove
Oct 3, 2023
Emin Salmanov
Mar 10, 2024
Johan Timmer
Mar 1, 2024
Erin Gouse
May 14, 2019
Anika Schleifer
Mar 21, 2024
Tom Peeters
Mar 12, 2024
Frequently Asked Questions
What do UX design services include?
User research, personas and journey maps, information architecture, task flow design, wireframes, a testable low-fidelity prototype, usability testing with real participants and documented interaction rules. Devoq Design can then carry the validated flows into UI design and development with the same team.
How much does UX design cost?
It depends on how much research is needed, how many flows are in scope, whether usability testing with recruited participants is included and whether the work is a discovery sprint or an ongoing engagement. We quote a fixed price after a short call.
Do you need to do research before designing?
Some, always. For an existing product, analytics, support themes and a journey review often go a long way. For a new product, interviews with target users are the fastest way to avoid building the wrong thing. We size the research to the risk of the decision.
How do AI tools change UX design work?
They transcribe and summarize research sessions, cluster support tickets by theme and draft alternative flows for a task in minutes. A senior UX designer checks the summaries against the raw material, writes the findings and chooses the flow. The understanding and the judgment stay human.
Can UX design be done on a product that already exists?
Yes, and it is the most common case. We review current journeys, find where users stall using data and testing, and redesign the flows while keeping the patterns people already rely on. Changes can be rolled out in stages rather than as one relaunch.
Does UX design cover accessibility?
We design flows with accessibility in mind from the first wireframe: clear labels, logical order, keyboard-friendly steps and error messages that explain what to do. A full WCAG 2.2 audit of a finished interface is available as a separate service when you need a formal review.
Who owns the code, the design files and the accounts?
You do, from the first week. Figma, GitHub, CMS and hosting accounts are created under your company, and the contract assigns the IP to you. There is nothing to hand back at the end because it was always yours.
How do you charge: fixed price, monthly retainer or dedicated team?
All three, depending on the shape of the work. A fixed price when the scope is clear, a monthly retainer when the work keeps evolving, and a dedicated designer or engineer pair when you want capacity inside your own team. We recommend one after a short discovery call.
Do you work with companies in the US, UK, Canada or Australia?
Yes, most of our clients are there. Devoq Design has teams in India, Canada and the US, so every project has overlapping hours for reviews and stand-ups. Everything else runs async with recorded walkthroughs, decision logs and written updates in your Slack or Teams.
How do we get started?
Book a 30-minute call or send a short brief. We come back within a few working days with a scope, a plan and a price. Work starts after an NDA and IP assignment are signed and your accounts are set up.
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We’re Here!
US
2108 N ST STE N SACRAMENTO, CA 95816
Canada
23 Mullen Drive Ajax, L1T2A9 Ontario, Canada
India
111, Platinum Plaza Opp. I.O.C. petrol pump, Bodakdev, Ahmedabad - 380054
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